Professionalism Programs – Accredited by the Law Society of Ontario

Leading with Confidence and Presence

During this session, managers will be guided through the journey of discovering their unique leadership presence and how it can be translated to a virtual world. With the shift from in-person to online, many managers have been struggling to garner the same results from their people.

This session will explore the importance of structuring your video calls and putting extra effort into ensuing your message is clear and concise all while keeping a pulse on your virtual audience. Participants will also gain many best practices which will help them to integrate their leadership with technology.

What Managers Will Learn:

• Explore the traits required to be an effective and captivating virtual leader
• Explore best practices for leading in a virtual world
• Discover how to have fun & celebrate wins with team members through virtual recognition and appreciation

Engaging and Recognizing Your People

This session will explore the connection between employee engagement and the overall success of a business. The impact of engagement on any given organization is vast, effecting areas such as: turnover, productivity and overall job satisfaction. Maintaining a highly engaged, productive, and innovative team is essential in helping to achieve success and a competitive advantage. A good manager also understands the roles recognition and appreciation play in engaging and motivating. Managers will learn how to recognize, reinforce, and reward individual efforts.

What Managers Will Learn:

• The common factors that motivate and demotivate employees
• The impact of using “why” and “how” to motivate people
• Discovering the traits needed as a leader to motivate team members during challenging times

 This program contains 1 hour and 30 minutes of Professionalism content.

Becoming a Master of Time Management

This session will provide  effective time management strategies, and how to integrate them into their everyday work environment. Managers will learn how to focus on the critical vs. urgent priorities, work ‘smarter’, not ‘harder’, and understand how to prioritize job tasks.

In addition, managers will learn effective delegation skills which will help them optimize their time, be better equipped to meet priorities, increase employee development opportunities and boost employee productivity and morale.

What Managers Will Learn:

• How to identify and focus on critical versus urgent priorities
• How to more effectively manage the demands of everyday jobs
• How to make delegation a critical component of day-to-day work
• How to identify the sources of resistance to delegation

Coaching for Success

This session will focus on building effective feedback and coaching skills to provide managers with the foundation for leading teams. It will also help instill the importance of effective performance management practices. The role of a good manager is to provide whatever it takes – goals, direction, training, support, feedback, and recognition – to develop employees’ skills, motivation, and confidence to excel. The result of effective coaching is an organization where people feel more empowered, engaged, and open to new challenges.

What Managers Will Learn:

• How to identify challenges in an employee’s performance and understand the issues that may be interfering with their performance
• To see the critical role a leader plays throughout the performance management process
• To monitor the progress of employees and ensure ongoing feedback and coaching support