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Creative Problem Solving

Creative Problem Solving

Creative Problem Solving

Creative Problem Solving

This session will provide participants with the skills required to identify and resolve problems using innovative and effective techniques. Participants will learn how to seek out the core causes to specific problems, rather than the symptoms, and be provided with methods to address those core issues. Through this session, participants will also learn how to tap into their creativity to help them work towards the most effective solutions.

Topics Include:

  • How to identify the steps and processes to creatively problem solve
  • How to determine the root cause of a problem
  • How to determine when to solve problems individually versus with a group
  • How to make the right decision by setting criteria, using pros and cons
  • How to build consensus to reach a decision
  • How to develop an action plan for applying new skills and behaviours back on-the-job

Time: 8:30 AM – 12:30 PM EST

Date: July 7, 2021

Facilitator: Ilana Stern, Director, HR Advisory Services & Training of MaxPeople

Ilana is the Director, HR Advisory Services & Training at MaxPeople – a consulting firm specializing in HR Services, Training and Employment Law. A true extrovert, Ilana has always loved being around and helping people which is why she was drawn to a career in the Human Resources field.

As someone who cares deeply about having an impact on people’s work lives, she is passionate about employee relations, training, development and leading complex workplace investigations. She is very practical and  known to her clients and colleagues for being a problem solver.

Prior to joining MaxPeople more than 7 years ago, Ilana gained broad HR experience over several years working in manufacturing, not-for-profit and retail industries. She has led training programs for employees of all levels as well as delivered keynote addresses on a variety of topics. An engaging facilitator, she enjoys interacting with participants while also passing on her knowledge and tips. Ilana has written extensive course materials for clients and is highly adept at using assessments such as MBTI to add value for those she works with…Read More

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